1. Information We Collect

When you inquire about an Official Tour Package through our platform, we collect specific personal details to facilitate your booking:

• Personal Identity: Full name (First and Last Name).
• Contact Information: Email address and mobile phone number.
• Travel Details: Preferred start date, number of travelers, and specific requirements provided in "Additional Notes."

2. Technical Security & Data Protection

We take your data security seriously. Our system implements the following measures:

• Reference Hashing: We use high-security SHA-256 hashing with unique secret salts to protect package identifiers and ensure URL integrity.
• Input Sanitization: All data submitted via our inquiry forms is filtered to prevent unauthorized scripts and ensure your personal notes remain secure.
• Secure Transmission: We recommend using SSL (HTTPS) to ensure that all inquiry data sent from your browser to our server is encrypted.

3. How We Use Your Data

Your information is used exclusively for:

• Providing personalized tour itineraries and price quotes.
• Communicating regarding your specific travel inquiry.
• Improving our customer support and service delivery.

Note: We do not sell, rent, or trade your personal information to third-party marketing companies.

4. Data Storage & Retention

Inquiry details are stored in our secure database managed via our dashboard. We retain this data only as long as necessary to fulfill your travel request or as required by Sri Lankan law.

5. Your Rights

You have the right to request a copy of the data we hold about you, or to request the deletion of your inquiry record from our system at any time by contacting our support team.